C3/CustomerContactChannels is your trusted partner in outsourced customer management solutions. With three decades' experience, we're a category leader – one who employs time-tested methodologies and broad industry insights to seamlessly manage customer contacts and interactions
I applied to work for C3 because I was 99% sure they would hire me due to the nature of their business and industry employee turnover. I was hired on a temporary basis for a short term project, and when it ended I was offered a full time position. During training and while working I was treated respectively by supervisors, managers, etc. They recognized my value to work on projects related to 65+ customers/members as well as my experience and judgment. Most employees seem to be under 35 and quite a few are barely out of high school, but I have always enjoyed working with people of all ages and backgrounds.
The University was only interested in my qualifications and age didn't enter the equation. The other applicants were younger. It took me 8 years to find a fair employer.
I worked for the company and we have all ages in every department.
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After reading the comments by those who express their perspective of age related discriminating practices by more than a few employers, I felt very concerned for older workers that need/desire employment. I wonder if these employers understand that it is not just the revenue from young adults that keep them in business. I wonder how they would survive if the older generation would stop supporting their businesses. I also wonder if these employers understand the principle of sowing and reaping? I am grateful to your agency for providing the results of your survey and your commitment to provide older workers with reliable job leads.