C3/CustomerContactChannels is your trusted partner in outsourced customer management solutions. With three decades' experience, we're a category leader – one who employs time-tested methodologies and broad industry insights to seamlessly manage customer contacts and interactions
I applied to work for C3 because I was 99% sure they would hire me due to the nature of their business and industry employee turnover. I was hired on a temporary basis for a short term project, and when it ended I was offered a full time position. During training and while working I was treated respectively by supervisors, managers, etc. They recognized my value to work on projects related to 65+ customers/members as well as my experience and judgment. Most employees seem to be under 35 and quite a few are barely out of high school, but I have always enjoyed working with people of all ages and backgrounds.
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After reading the comments by those who express their perspective of age related discriminating practices by more than a few employers, I felt very concerned for older workers that need/desire employment. I wonder if these employers understand that it is not just the revenue from young adults that keep them in business. I wonder how they would survive if the older generation would stop supporting their businesses. I also wonder if these employers understand the principle of sowing and reaping? I am grateful to your agency for providing the results of your survey and your commitment to provide older workers with reliable job leads.
-- Marie Moore, AARP